Individual chapters elect members to officer positions who manage the day-to-day operations of the organization. These officers are assisted by members serving on committees, so everyone is involved in and exposed to leadership positions. Each member learns cooperation, communication, and planning skills. Chapters are also required to have a faculty or staff advisor. Additionally, each chapter is responsible to their national headquarters, which offers support, advice, and direction through paid professional staff and regional volunteers. All chapters have alumni acting as advisors, and some chapters have alumni advisory boards that work with its members.
The Coordinator of Student Involvement is Spring Hill's professional staff liaison to the fraternity and sorority community, offering support, advice and guidance to governing councils, chapter officers, advisors, and members. Mike Freyaldenhoven is the staff member serving as a primary contact for the fraternity and sorority community.